۱۳۹۰ تیر ۲۳, پنجشنبه

DO NOT GET HOST FROM VEBNEST, These are a simple example. This company located in Pakistan with just an employee.
Support 25/04/2011 02:53 Backup Closed High
VOLGHAN Hosseini
Client 25/04/2011 02:53
Please provide us full ftp files backup of all of our domains.
We don’t have access to our ftp, kindly please solve our ftp problem or provide us a master ftp account to get our files.
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IP Address: 64.191.82.5
VOLGHAN Hosseini
Client 25/04/2011 06:00
Okay we don’t want you to solve issue, just provide a ftp access to our data, to move them.
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View Ticket 784082
Department Date Subject Status Urgency
Abuse 24/04/2011 12:24 Domains not work ftp not work Closed High
VOLGHAN Hosseini
Client 24/04/2011 12:24
Dear Support Team
All of my domains not working and ftp accounts too. When tried to use plesk built-in ftp return error.
دفتر تبلیغات و تجارت الکترونیک ولقان http://www.volghan.net/
طراحی و برنامه نویسی وب سایت http://ping.fm/G9BcMdesign.html
سایت و پرتال آماده مجهز به سیستم مدیریت محتوا http://ping.fm/gxBumwcms.html
بهینه سازی سایت برای موتورهای جستجو (سئو) http://ping.fm/rBXD1seo.html
تولید و توسعه نرم افزارهای خاص و اتوماسیون http://ping.fm/T07shautomation.html
طراحی و انتشار محصولات چند رسانه‌ای تبلیغاتی و کاربری http://ping.fm/nVedJemarketing.html
روش‌های بازاریابی و تبلیغات آنلاین و اینترنتی http://www.volghan.net/
روش‌های تبلیغات مستقیم و هدفمند http://ping.fm/iB09ymarketing.html
خدمات چاپ و تبلیغات http://ping.fm/2FxtIpublishing.html
خدمات پشتیبانی از سیستم‌های کامپیوتری و وبسایت‌ها http://ping.fm/aA5BVsupport.html
بازرگانی دارا و قلی زاده http://ping.fm/hTm4m
کارخانه آلومین میبد http://ping.fm/eOdb6
تعاونی آریا سیستم هلیل http://ping.fm/kpSpt
شرکت چشمه سار جاری http://ping.fm/sxUjx
صنایع شیر ایساتیس http://www.esatis.ir/
مهندسین مشاور فکر سازان پویا http://www.ir-fsp.com/
موسسه تبلیغاتی نگار اطلاع کاوش http://ping.fm/ib2Gv
خانه فرهنگیان ارومیه http://ping.fm/BGWw8
خانه فرهنگیان اردبیل http://ping.fm/HDRUy
خانه فرهنگیان سرعین http://ping.fm/4Yc70
شرکت نساجی نقره نخ http://ping.fm/9hfSw
شرکت توسعه تمدن پارسیان http://www.parsian.tv/
شرکت توسعه تمدن پارسیان http://ping.fm/zaUjj
شرکت رهگشا http://ping.fm/hslaY
صاعقه الکتریک http://www.saegha.com/
وطن تزیین http://ping.fm/GBvtY
هاست ویندوز http://ping.fm/t0raK
دفتر تبلیغات و تجارت الکترونیک ولقان http://www.volghan.ir/
Free Yellow Page & Advertisement System http://www.vovele.com/
تعاوني مرواريد يزد http://ping.fm/Q5zS2
زیبا سازان شرق http://ping.fm/pSavA
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IP Address: 85.9.112.189
Jason Tom
Staff 24/04/2011 13:13
Have you switched off & on there DNS
Like your main domain showing default page
Thanks for Choosing VEBNEST
Best Regards
Jason
Sales & Support Manager
VEBNEST
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VOLGHAN Hosseini
Client 24/04/2011 22:40
Yes i do but nothing solved.
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VOLGHAN Hosseini
Client 24/04/2011 23:18
Please let me to use ftp at last.

VOLGHAN Hosseini
Client 25/04/2011 02:37
All of our clients moving one by one, but we cannot provide even a simple ftp access to them to transfer their files, it’s not right way please solve it.
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View Ticket 859657
Department Date Subject Status Urgency
Support 07/04/2011 07:19 error on creating mail account Closed High
VOLGHAN Hosseini
Client 07/04/2011 07:19
Hi, Dear Support Team
When i want to create an email account for domain www.volghan.net i got this error:
Error: Unable to update the mail account properties:mailmng failed: MEAOPO.Mailbox.AddMailbox failed for name=info and domain volghan.net [volghan.net]
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IP Address: 85.9.93.27
John Dairy
Staff 08/04/2011 03:02
Hello
Sir/madam we are working on it
It will take some time
When it get done we will inform you
Have some patience
Thanks for choosing VEBNEST
Best Regards
John
Sales Team
VEBNEST
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VOLGHAN Hosseini
Client 10/04/2011 09:30
Hi, Dear support team
Some of our clients use their mail accounts for business, what i must tell to them?
VOLGHAN Hosseini
Client 11/04/2011 00:00
How much i must be waiting?
What happened to email accounts?
Is this for my clients and my plan or all server clients having same?
I have about 30 clients and 50 email accounts what i must be tell to them? It’s about 4 days.
Please send an answer at last
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VOLGHAN Hosseini
Client 11/04/2011 00:05
It’s for 4 days no one can create email account, login to their web mails, receive or send mail.
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VOLGHAN Hosseini
Client 11/04/2011 15:48
Please let me know about cancellation form, i will get back my money and tell others about your services. This is my 2th ticket that did not answered for more than 4 days. Your hosting service will destroy my business.
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VOLGHAN Hosseini
Client 12/04/2011 09:59
Live Support Chat Transcript [www.vebnest.com]

Date: Tue, 12 Apr 2011 03:44:06 -0500
Name: VOLGHAN Hosseini
Email: volghan@gmail.com
Company: VOLGHAN
Chat Reference Number: 23449
|04.12.11 03:44:06| Mike: Hello VOLGHAN Hosseini, my name is Mike, how may I help you?
|04.12.11 03:44:20| VOLGHAN Hosseini: hi
|04.12.11 03:44:26| Mike: yes
|04.12.11 03:44:49| VOLGHAN Hosseini: dear mike please review this Ticket 859657
|04.12.11 03:50:36| Mike: ok wait |04.12.11 04:04:07| VOLGHAN Hosseini:?
|04.12.11 04:04:29| Mike: sir i have forward it to admin
|04.12.11 04:04:38| Mike: they will reply you shortly
|04.12.11 04:04:47| Mike: have some patience
|04.12.11 04:04:50| VOLGHAN Hosseini: dear mike
|04.12.11 04:04:59| VOLGHAN Hosseini: please a min
|04.12.11 04:05:24| VOLGHAN Hosseini: |04.11.11 00:08:01| Mike: yes sir |04.11.11 00:08:17| Mike: i have forward your ticket to server admin he will reply you shortly |04.11.11 00:09:40| VOLGHAN Hosseini: does not server admin review my ticket in these 4 days?
|04.11.11 00:12:29| Mike: sir plz just for few time now |04.11.11 00:12:36| Mike: you will get reply via ticket |04.11.11 00:13:24| VOLGHAN Hosseini: thank you mike, i have use Gmail account but my clients are forced me.
|04.11.11 00:13:32| VOLGHAN Hosseini: have a nice day/night
|04.11.11 00:13:36| VOLGHAN Hosseini: bye
|04.11.11 00:15:01| Mike: welcome |04.11.11 00:15:04| Mike: thanks |04.11.11 00:15:09| Mike: same to you |04.11.11 00:15:09| Mike: bye
|04.12.11 04:05:25| Mike: sure
|04.12.11 04:05:35| VOLGHAN Hosseini: is this your answer about 2 days ago?
|04.12.11 04:05:46| VOLGHAN Hosseini: when admin will be replay to me
|04.12.11 04:06:15| VOLGHAN Hosseini: anyway let me know how can i cancel my account and get back my money
|04.12.11 04:07:58| Mike: sir today you will get reply
|04.12.11 04:08:08| Mike: don't worry
|04.12.11 04:08:19| Mike: i will remine admin again
|04.12.11 04:08:25| Mike: to make you reply
|04.12.11 04:08:27| Mike: as soon as possible
|04.12.11 04:09:40| Mike: thanks for connecting
|04.12.11 04:09:47| Mike: have a nice day
|04.12.11 04:09:47| Mike: take care
|04.12.11 04:09:48| Mike: bye
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VOLGHAN Hosseini
Client 20/04/2011 00:26
mike: hello
volghan: hi mike
mike: yes
volghan: it’s about 10 days or more my ticket is in hold 859657
volghan: i really need an answer
mike: ok wait let me check
volghan: ?
mike: sir i have forward your ticket to server admin
mike: he will reply you shortly
volghan: dear mike you have forwarded it before
volghan: isn’t?
volghan: about 5 days ago
volghan: i need answer now
volghan: in this chat
volghan: else i will Complaints on this company
volghan: ?????
mike: i have told you that your issue will resolve soon
volghan: when?
mike: there is some issue on windows server
volghan: what means soon?
volghan: 1 day
mike: so admin is checking now
volghan: 1 week
mike: he sill resolve it soon
volghan: 10 days
volghan: 1 year
volghan: ???
volghan: change my server
volghan: change my plan
volghan: and change everything its needed to solve
volghan: 10 days without mail service?
mike: update ticket for that
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VOLGHAN Hosseini
Client 23/04/2011 03:07
Since 07/04/2011 07:19 ??????????? Without mail service
VOLGHAN Hosseini
Client 23/04/2011 03:25
Tell me your cancellation form URL, i will do it by law
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VOLGHAN Hosseini
Client 23/04/2011 05:33
I will complaint by PayPal and i will close your fake hosting account.
View Ticket 273398
Department Date Subject Status Urgency
Support 15/03/2011 11:04 Server not found www.alominmeybod.com Closed High
VOLGHAN Hosseini
Client 15/03/2011 11:04
Hi, Dear Admin
I have deleted alominmeybod.com and when i setup it again it’s not work for me, i cannot trace it.
Its common error for me, all of my domains when deleted and reinstall return this error.
Thank you,
volghan
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IP Address: 46.100.246.162
Jason Tom
Staff 15/03/2011 11:07
hello
Some error on DNS while creating that domain.
I have terminated that Re-create it.
Thanks for Choosing VEBNEST
Best Regards
Jason
Sales & Support Manager
VEBNEST
You rated this response
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VOLGHAN Hosseini
Client 16/03/2011 04:09
Dear Jason i have the same problem with all of www.mehriz.net sub-domains like img.mehriz.net and ...

This is for my customers so please do not delete them. i can’t recover its files and configuration. As i said this is common bug in my plan is it a thing wrong with me? It is happened in hosting update or re-creates process.
Please help me. Thank you
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Jason Tom
Staff 16/03/2011 08:27
http://www.mehriz.net/ is working
Sorry for Delay Response
Join me On Live Chat If you still have issue It seems your Domains are taking long time to propagate
Thanks for Choosing VEBNEST
Best Regards
Jason
Sales & Support Manager
VEBNEST
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VEBNEST Team
Staff 16/03/2011 11:45
Hi!
Site working
Best Regards
mike
Support Team
VEBNEST
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VOLGHAN Hosseini
Client 16/03/2011 11:47
Hi, Dear mike and Jason

I know site is working, sub-domains not working please check for example img.mehriz.net
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Jason Tom
Staff 16/03/2011 12:43
This message is just to let you know that I've received your ticket and I'm now actively looking into it. I will update you as soon as I have more information, or if I need further information to help troubleshoot.
Thank you for your patience!
Thanks for Choosing VEBNEST
Best Regards
Jason
Sales & Support Manager
VEBNEST
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VOLGHAN Hosseini
Client 16/03/2011 12:55
Screen shot attached.
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VOLGHAN Hosseini
Client 18/03/2011 00:48
Screen shot re-attached.
Attachments
Untitled.gif
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Rockey Ramsay
Staff 18/03/2011 00:51
hello
sir check now your issue has been resolved .
Thanks for choosing VEBNEST
Best Regards
Rockey Ramsay
Support Team VEBNEST
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VOLGHAN Hosseini
Client 18/03/2011 01:01
No not solved, please check exactly this URL http://img.mehriz.net
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VOLGHAN Hosseini
Client 18/03/2011 01:53
If it’s not solved please make a backup and re-create subdomains.
List of subdomains with 500 Errors:
img.mehriz.net
kanoon.mehriz.net
mov.mehriz.net
snd.mehriz.net
swf.mehriz.net
Thank You
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VEBNEST Team
Staff 18/03/2011 04:50
Hi!
What script you using or .net version etc...???
Best Regards
mike
Support Team
VEBNEST
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VOLGHAN Hosseini
Client 18/03/2011 17:07
This is a php site. like http://mehriz.net nothings differ in mehriz.net and its subdomains but they are not working, it is happened to me when i update php version from cgi to fast cgi, this error related to dns configuration, if it’s not solved please make a backup and re-create it.
Thank you Mike, Please Help me, my customer was so angry.
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VEBNEST Team
Staff 18/03/2011 22:15
Hi!
Which version of php you used while making these sites?
Best Regards
mike
Support Team
VEBNEST
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